Problem: When logging in, the login page shows again or when using the site it prompts to login.

Finding the browser version: For IE select HELP | ABOUT INTERNET EXPLORER from the menu. For NetScape select HELP | ABOUT NETSCAPE from the menu.

Fix Description: In order to use this web site, you must have cookies enabled on your browser. To enable cookies on your browser, follow the steps as shown below for the browser you use.

Microsoft Internet Explorer (version 6.0 or higher)

	Select the Tools menu
	Select Internet Options
	Select the Privacy tab
	Click Default or Move slider bar down a notch or 2 to Medium.
	Click the OK button to accept the values of the settings dialogue
	Click OK to save the Internet Options settings
	Click the Refresh button on your browser

Microsoft Internet Explorer (version 5.5 or higher)

	Select the Tools menu
	Select Internet Options
	Select the Security tab
	Select Internet
	Click the Custom Level button
	Select Cookies
	Click the Enable button
	Click the OK button to accept the values of the settings dialogue
	Click OK to save the Internet Options settings
	Click the Refresh button on your browser

Macintosh Internet Explorer (version 5.1 or higher)

	Select the Edit menu
	Select Preferences
	Expand Receiving Files
	Select Cookies
	Select an option other than Never Accept
	Available options are: Never Ask, Ask for each site, Ask for each cookie
	Click Okay
	Click the Refresh button on your browser

NetScape (version 6.1 or higher)

	Select the Edit menu
	Select Preferences
	Expand Privacy and Security
	Select Cookies
	Click the Enable All Cookies radio button
	Click OK to update Preferences
	Click the Reload button on your browser

NetScape Communicator (version 4.76 or higher)

	Select the Edit menu
	Select Preferences
	Select Advanced
	Click the Accept All Cookies radio button
	Click OK to update Preferences
	Click the Reload button on your browser

Macintosh Netscape (version 6.2 or higher)

	Select the Edit menu
	Select Preferences
	Expand Privacy and Security
	Select Cookies
	Select the Enable Cookies radio button
	Click Okay
	Click the Refresh button on your browser

America Online (version 7.0)

	Select Settings
	Select Preferences
	Select Internet Properties (WWW)
	Select the Security tab
	Select Internet
	Click Custom Level
	Select Cookies
	Click the Enable radio button
	Click the OK button to accept the values of the settings dialogue
	Click OK to save the Internet Options settings
	Click the Refresh button on your browser